Специалист по логистике со знанием Турецкого языка

Описание


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Position applied for: Reception





PERSONAL DATA
First and last name Zhanyl Nurkamil kyzy
Nationality Kyrgyz
Country & city of residence Kyrgyzstan, Jalalabad
Date and place of birth 19 May 1994, Jalalabad
Age / Height / Weight 32 y.o 168 cm 60kg
Status / Children Single No
Telephone / e-mail / Skype or MSN +996703018005 jnurkamilova@gmail.com Skype janyl Nurkamilova
No. Passport / Expiry
Driving license / Year No
Health / Smoker No health problem No



LANGUAGE Written Spoken Understanding
2 3 4
Kyrgyzstan Turkiye Manas university Management 5 years 2016/ Bishkek /Kyrgyzstan
WORK EXPERIENCE

Position Guest Relations
Company’s name Trendy Lara Hotel
Period / City / Country 01.03.2018-01.03.2022 (Turkey, Lara)
Responsibilities Provide upscale guest service experiences for clients throughout their stay
Ensure clients are properly greeted upon their arrival
Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
Coordinate luggage collection and storage
Oversee check-in and check-out procedures, including reservations and financial transactions
Promptly address guests’ requests, like in-room dining
Actively listen to and resolve complaints
Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services.

Position Reception
Company’s name Reef oasis blue bay Hotel ( Sharm el sheikh)
Period / City / Country 07.12.2023-01.12.2024
Responsibilities Greeting and welcoming guests, clients, and visitors, and directing them to the appropriate person.
Issuing visitor badges and maintaining logbooks to ensure security protocols.
Ensuring the reception area is clean, tidy, and well-stocked with necessary supplies.



Position Call centre
Company’s name Biblos Hotel
Period / City / Country 01.03.2025- 30.10.2025 (Turkey, Alaçatı)
Responsibilities professionally, addressing inquiries, and providing solutions to problems.
Issue Resolution: Managing customer complaints, de-escalating tense situations, and providing technical
support.
Outbound Communication: Conducting outbound calls for sales, surveys, follow-ups, or, scheduling.
Data Management: Accurately logging customer interactions, updating CRM databases, and processing orders or
forms.
Product Knowledge: Maintaining deep knowledge of products/services to offer recommendations and upselling.


WORKING TIME
I am willing to working Less than 40 hours / week
40 – 50 hours / week +
More than 50 hours / week +

MINIMUM SALARY

I confirm that the information of application form is real: yes Date: 01.08.2023













































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APPLICATION FORM