IT Project Manager

Manage full project management life cycle of software development projects in a distributed, multi-cultural team.

Duties included:
• Guided, coached, and motivated the team, organized and lead Scrum ceremonies, communicated with stakeholders, oversaw and managed scope, timeline, quality and goals.
• Worked and set scrum artifacts.
• Created, assigned tasks (Jira, Trac, Trello, Favro, Asana), set deadlines.
• Worked with Roadmap, Figma, MVP flow, and planned future releases.
• Verifying results by conducting testing of the implemented tasks.
• Worked with reported issues: reproducing issues, testing on different devices, creating tasks on them.
• Communication in integration chats, calls, clarification and formulation of tasks.
• Explanation to end-users about the developed tasks.
• Interviewing and mentoring new team members.

Coordinated and managed projects of medium and high complexity from initiation to close-out.

Duties included:
• Research, analyze and evaluate software requirements and business requests, estimate projects (Time & Material and Fixed Price), plan software development process, manage project teams, analyze problem situations;
• Prepare and execute test cases/plans, write Gherkin scenarios/ scenario outlines, test software manually;
• Write software documentation, user stories, user manuals, consult end-users about developed software.

• Tested new versions of classified software based on test plans and test cases;
• Managed websites using HTML, CSS; wrote articles, news management, provided and composed information for releases;
• Promoted websites using SEO techniques (keyword research, composing semantic core, data analyzation, linking and SEO best practices), e-marketing (social media and email marketing), marketing analysis (Google Analytics, Google Trends), marketing research (market and competitor research).

https://www.techwomen.org/ - TechWomen connects women leaders in tech through mentorship and exchange.

• Website testing tools, user-friendly website design, user behavioral analytics tools, conversion rate optimization;
• Corporate culture;
• Customer support rules;
• Project/product management;
• Online marketing metrics (customer acquisition/retention - CAC and CRR, customer LTV, subscriber churn - churn rate);
• Social media marketing, email marketing, b2b and b2c marketing, branding and brand marketing.

• Wrote test cases to test classified web apps, composed automated acceptance tests using Sahi, tested web apps manually;
• Wrote technical documentation, user manuals.

• Provided customers with technical support by e-mail, forum, live chat;
• Implemented small modifications using php, html, css;
• Tested new features and versions manually.

• Administrated websites; composed content for Boonex websites, translated articles from Russian into English;
• SEO optimization, website promotion, and content management.