Ведущий специалист в Отдел платежных систем

Описание

CURRICULUM VITAE First Name: Elnura Last Name: Ailekova Na 5onality: Kyrgyz Marital Status: Single Phone Number: +971568055454 E-mail address: ailekovae@gmail.com CAREER OBJECTIVE Enthusias 3c and energe 3c individual, currently seeking for an opportunity with a dynamic company where I can contribute to maximizing pro fitability, ensuring customer sa 3sfac 3on and reaching sales goals. A dedicated sales professional with wide-ranging experience who is able to communicate with individuals at all levels in an ar 3culate persuasive manner. Results driven with focus on deadlines and a can do a Itude, organized with strong a Jen 3on to detail, policies and processes without sacri ficing quality output. An ability to learn new skills rapidly and adap 3on to new environment. SKILLS AND QUALIFICATIONS •Hardworking, outgoing and reliable; recognized for assuming addi 3onal responsibili 3es. •Strong verbal and personal skills. •Able to handle all du 3es regarding to clerical and customer service. •Excellent communica 3on skills and fluency in English and Russian. •Tolerant and flexible to di fferent situa 3ons. •Excellent problem solver and customer service. •Self-mo 3vated, ini 3a3ve, high level of energy. •Persuasion and Nego 3a3on •Objec 3ve percep 3on of adver 3sing campaigns •Mul 3culturalism constantly in communica 3on with people for mutual prosperity WORK EXPERIENCE Senior Fashion Consultant – Gulf Trading LLC. “JIMMY CHOO” December 2022– March 2024 •Delivering excellent guest experience •Engaging in up selling and cross selling all categories of the products in the store in order to maximize the Sale opportuni 3es. •Building las 3ng and loyal rela 3on with clients •Implemen 3ng CRM and Clientele tool and techniques through out the client journey. •Achieving individual and team targets as well as KPIs. •Developing local and interna 3onal client database.

•Learning and mastering brand awareness and product knowledge. •Understanding back of House procedures and opera 3ons. •Payments, transac 3ons and general store administra 3on processes. •Be aware of VM standards in line with guidelines.
Sales Execu 5ve – CHALHOUB GROUP. “KARL LAGERFELD” June 2017 – September 2022 •Handled cash, checks, and credit card transac 3ons. •Manage product returns and exchanges. •Processed shipments and ensured all merchandise is represented on the floor. • Prepare sales presenta 3ons by compiling data. •Ensure high levels of customer sa 3sfac 3on through excellent sales service. •Displaying merchandise in order to promote sales. •Replenishing on the shop floor to ensure product availability at all 3mes. •Recognizing security and lost risk. Sales Associate – AL FUTTAIM GROUP. “BCBGMAXAZRIA” November 2014 – November 2016 •Assis 3ng and providing high standard customer service. •Greeted customers and determined their needs and wants. •Established good working rela 3onship with customers. •Maintaining updated knowledge of current promo 3ons and company policies concerning payments/exchanges. Main specialist - OJSC Dos-Credo bank, May 2008-November 2014 Loca 3on: Bishkek, Kyrgyzstan Company Industry: Banking Roles and Responsibili 3es: Administrator of the system S WIFT, RMA and Telex. Secretary-o ffice manager - OJSC Dos-Credo bank, October 2006-May 2008 Loca 3on: Bishkek, Kyrgyzstan Company Industry: Banking Sales Associate – Caravan Trade center, February 2006 – October 2006 Loca 3on: Bishkek, Kyrgyzstan Company Industry: Retail

LANGUAGES English – fluent (speaking, reading, wri 3ng) Russian – fluent (speaking, reading, wri 3ng) EDUCATION 2011-2014 Kyrgyz Na 3onal University by J. Balasagyna, Ins 3tute of Economics and Finance, Specialty: Finance and Credit 2001 – 2006 Kyrgyz State University by I. Arabaev, Ins 3tute of World Languages, Specialty: English language. 1990-2001 High School, Kyrgyzstan.